If you're an admin of a community, you may want to collect details about your members that you can then use to target communications. For example, you may want to know the T-shirt size of your members so you can send them swag. Let's walk through how to set that up!


In your member list, you can create tags to group members and easy segment out communication to the right people. In the example below, you can filter for members tagged with "Volunteer", and send them an email asking them to help you with your next event.

Tags can be managed manually, or synced based on user properties. You can create tags that automatically sync users based on location, language, or any other properties defined on a user's profile.

Custom Member Profile Fields

Member profile fields determine what information you're collecting about members. New members will prompted to provide this information at the time of joining.

Scroll to the "Member profile fields" section, where you can manage these fields. You can collect information in a variety of formats: dropdown, multiple choice, multi-select, checkboxes, file uploads, and more. If you make the option required, new members will not be able to join your community until they fill this out.

New members will automatically be prompted to add these details to their profile. You can also search and filter for members in your member list based on these properties.

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